Prototypes as provocations

Recently I was researching the potential for a new product aimed at some very technical people. It had been…

Introducing Beyond Context

In recent years, the way we build products and services has changed: small teams can build something new that…

Diving into data before you hit the road

As field researchers, we’ve been brought up with the view that nothing beats talking to…

Judith Mühlenhoff on creating a sleeper research network

Getting connected in Mali

It’s a dark, warm night filled with jostling crowds. Nearby you sense but don’t quite see a vast expanse of water…

Languages are not always barriers

“How many languages do you speak?” It’s a question I get often. Typically, I would just say “a few”…

Finding meaning in messaging

“Before I was less sensitive to it. I felt a lot freer, less observed. It has too much advertising. They use…

When language and government don’t meet up

As an Italian researcher working for the British government, I spend a lot of my time…

When a street number is not a door

Somewhere along my travels, I’d learned how to deal with hot days, just like this one. The air is…