Recently I was researching the potential for a new product aimed at some very technical people. It had been…
As field researchers, we’ve been brought up with the view that nothing beats talking to…
It’s a dark, warm night filled with jostling crowds. Nearby you sense but don’t quite see a vast expanse of water…
“How many languages do you speak?” It’s a question I get often. Typically, I would just say “a few”…
“Before I was less sensitive to it. I felt a lot freer, less observed. It has too much advertising. They use…
Somewhere along my travels, I’d learned how to deal with hot days, just like this one. The air is…
In recent years, the way we build products and services has changed: small teams can build something new that…