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Booking.com — UX Writing
Stories from the user experience writers at Booking.com
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Tackling UX challenges as a team
Tackling UX challenges as a team
A process for rapid group ideation
Evan Karageorgos
Aug 31
A successful UX leader is a creative leader
A successful UX leader is a creative leader
How to lead with creativity no matter your tenure, job title or craft
Jade Goldsmith
Feb 6
What we do is much more than just writing
What we do is much more than just writing
How to thrive as a non-native UX Writer
Susanna Agababyan
Mar 21, 2022
Moving on from contract work to in-house UX writing
Moving on from contract work to in-house UX writing
A UX writer’s first 3 months in a permanent role
Nerie Ohana
Dec 6, 2021
Making it easier for everyone to experience the world
UX Writing Careers
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When UX Writing meets Machine Learning
When UX Writing meets Machine Learning
Helping people understand positives and negatives in reviews by summarising content with the help of machine learning
Serena Giust
Jan 27, 2021
Why you should want your localisation team to change your copy
Why you should want your localisation team to change your copy
How we localise at Booking.com and 4 takeaways to help you localise too
Ayelet Kessel
Jun 29, 2020
A new name won’t fix your product
A new name won’t fix your product
Why product names matter but user experience and understanding should always come first.
Jade Goldsmith
May 27, 2020
Taking the leap with copy
Taking the leap with copy
The role of copywriting in big leap product launches, from when not to persuade to what to ask your users
Sofia Tiira
May 13, 2020
How to respect customers in the new digital era: A case study in UX writing and machine learning
How to respect customers in the new digital era: A case study in UX writing and machine learning
Writing for products driven by ML brings on fresh challenges and questions to how UX writers should approach their craft.
Teri Hason
Jan 20, 2020
What can Dungeons & Dragons teach us about User Experience?
What can Dungeons & Dragons teach us about User Experience?
Yes this is a post about the game of D&D. It’s also a post about storytelling, user journeys and captivating humans with compelling UX.
Andrew Matthews
Dec 2, 2019
Responsible UX writing for machine learning
Responsible UX writing for machine learning
What you can learn from my experience at Booking.com
Tanja Matic
Oct 24, 2019
How minimalism made me a decent copywriter
How minimalism made me a decent copywriter
And the work it takes to make things simple
Francesca Catanuso
May 13, 2019
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