“A Chatbot: A computer program designed to simulate a conversation with human users, especially over the Internet.”
“You need to meet your customers expectations”, the words from my Marketing professor almost a decade ago still ring in my head, “Know your customers, understand their pain” she repeatedly said, “Meet their…
Smartphones are now ubiquitous worldwide, consumers are using them for many daily tasks, calling, texting, socializing, navigating, scheduling and recently as well, processing…