Computer Care, Rip-Offs, and Other Geek Squad Nightmares

What do you do when your computer breaks? If you’re a smart business in the New York City area you call The Computer Answer Guy, of course, and if you’re a business almost anywhere who wants to prevent computer issues before they…

Google, Android, Nexus One: Phone Business Change? None!

A few weeks ago I had some harsh words for David Pogue. Dave, The New York Times’ lead technology columnist — among other things — had expressed an opinion about copy protection that I felt was so out of touch with reality he needed…

Wal-Mart Business Change: Fire Employees, Hire Them Back

Business Change is a beautiful thing. Not always easy, not always obvious, and often painful, business change nevertheless pays off time and again for companies that plan it, enact it, and then look forward to their next form of…

Guilty Until Proven Innocent: Protect Yourself from Facebook

I’ve been known to pick on Michael Arrington. I think he’s a whiny self-important blowhard whose words are often not worth reading. Also, I’ve said as recently as last week that blogging may be in trouble. Today, I wish to…

Kindle, iPad, and The Business Change Revenue Question

Yesterday I shared my thoughts about the Apple iPad. It’s the most-discussed business-slash-technology issue in years, and good or bad, bright future or dull, people are talking about it; on Twitter, the iPad was mentioned over a…

Procter & Gamble to Sell Direct. Retail Business Change!

What do you do when your partner becomes your direct competitor?

You could stick your head in the sand, but I promise that won’t work. You could sue them, but unless you’re an attorney and in the lawsuit…

Job Search: Ruined by the Internet. Bad Business Change

Keeping Answer Guy Central running can be a complicated thing. The job of making business change by putting the right people in the right places to handle our clients’ needs isn’t always easy, and I’m constantly on the lookout for new…

The Twitter/Mold/Libel Lawsuit is No More

At least this one is over. Stay tuned for what’s next . . .

Last July, we told you about a young lady who, frustrated by the conditions in her rental housing, had posted on Twitter exactly what she thought about her landlord.

The Business Change of Not Paying Your Mortgage

I’ve written about intentional mortgage default once before. This coming Sunday the idea will be in The New York Times Magazine, and today it’s in Henry Blodget’s Business Insider.

Twitter Admits Phishing Attack

You heard it here first:

Two days ago, a Scam looking to steal your Twitter password ran wild. We warned you immediately. Twitter Phishing Scam!

A few minutes ago, I received notice from Twitter of the scam: