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All Stories published by Business Change and Business Process on March 05, 2010
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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Mar 4, 2010

Even Google Doesn’t Know How To Do SEO

Think you can do your own Search Engine Optimization? Think Again. Even Google can’t figure out SEO.

That’s right, the people who we all look to for SEO approval in practically the way a child tries to please daddy doesn’t do a very…

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Mar 5, 2010

Customer Services Doesn’t Work? Yep, It’s Official.

Think Customer Service is an oxymoron? Turns out you’re right.

I’ve written on this topic before. From the supposed communications expert who told me that she didn’t want to hear my opinion, to the software company…

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March 03, 2010
March 08, 2010

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Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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Go to the profile of Jeff Yablon
Jeff Yablon