Top stories published by Business Change and Business Process in December of 2016

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Top Stories published by Business Change and Business Process in December of 2016

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2016

December

Jeff Yablon in Business Change and Business Process

Dec 19, 2016

Airline Customer Service (Under Duress)

If you had the bad luck to travel a couple of days ago you likely had the opportunity to…

Jeff Yablon in Business Change and Business Process

Dec 2, 2016

Netflix Eliminates Piracy (yes, seriously)

Media Piracy is big business. SERIOUSLY big business. Even today, with video stores…

Jeff Yablon in Business Change and Business Process

Dec 26, 2016

Sometimes EVERYONE is Right

For years, I’ve said that we’re all selling, every minute of every day. Depending on how you feel about…

Jeff Yablon in Business Change and Business Process

Dec 15, 2016

The Best Hug Ever

When’s the last time someone you worked with gave you a big hug? What about the last time you hugged a customer? Is giving the…

Jeff Yablon in Business Change and Business Process

Dec 30, 2016

FAILURE !! (and winning from it)

Among other, far worse things, 2016 was the year of the media agency failure.

Jeff Yablon in Business Change and Business Process

Dec 8, 2016

The Google AMP Identity Problem

Houston, we have a Donald Trump problem. Now, thanks to the mess that was the US Presidential Election…

Jeff Yablon in Business Change and Business Process

Dec 6, 2016

Business Rhetoric and The Law

Whether the “President Donald Trump” era portends good things or bad for your business, one thing that’s…

Jeff Yablon in Business Change and Business Process

Dec 12, 2016

The Great Laptop Camera Compromise

Business change, like marriage, is often about compromise. The success of your business changes —…

November 2016

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