I don’t spend much time in malls.
For years, I’ve said that we’re all selling, every minute of every day. Depending on how you feel about…
Business is hard. Besides getting people’s attention to begin with, gaining customers is the hardest part. So once you have customers, there’s very little doubt that holding onto them is the most important thing you can be…
It’s a small business change that can control your success selling to small businesses. For that matter, it can effect your success with large businesses, too.
Target, or Partner?
Are you still cold calling? Have you noticed that selling to small business in particular is all but impossible (and of course, selling to large business is even harder)?
I have a buddy who’s the best pure salesman I’ve ever met. “Pure salesman” meaning he’s been picking up the phone and getting people to say “yes” for decades. Strangers. Sales, baby! Sales! Sales! Sales!
With most electronics stores having disappeared, BestBuy almost stands alone as a place where you can walk in and find pretty much whatever you’re looking for in the way of televisions, computers, accessories, and pretty much…
I read a lot.
In fact, it often feels like I read too much, and that there are way too many “experts” clamoring for my attention. I receive hundreds of articles each day in the news reader app I use in my…
What if you walked into a great looking restaurant, were treated perfectly, were happily surprised by lower-than-expected prices, felt all warm and fuzzy, and when the food arrived it was horrible? Even though the customer service…
