How Capital One made an SMS chatbot customers can text 24/7 to check in on their money.
By Sydney Ledger
Money is emotional. It can make people feel safe or anxious and everything in between.
It’s about us — the humans. Whether it’s because we want to make better decisions, feel smarter, be more perfectly supported…
A few years ago, Animal Crossing New Leaf saved me from the pit of despair called burnout. Here’s the backstory, but the tl;dr…