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Breaking the 1:1 meeting status quo

Breaking the 1:1 meeting status quo

Applying UX principles to redesign your weekly one-on-one meetings
Go to the profile of Rahshia Sawyer
Rahshia Sawyer
How I use content-first design to influence strategy

How I use content-first design to influence strategy

Content-first design is one way that I influence strategy and create results. Here’s what, how, and why you should design content first.
Go to the profile of Shawn Roe
Shawn Roe
Designing for Care: Inclusive Content

Designing for Care: Inclusive Content

with inspiration for writers from a recent OneDesign release
Go to the profile of Heather Myers
Heather Myers
People and Money at SXSW

People and Money at SXSW

Oh no. I did it again. I brought up money in mixed company. I thought we were getting real! A minute ago the conversation was politics…
Go to the profile of Dorothy Levin
Dorothy Levin
When a Playground Is More Than a Playground

When a Playground Is More Than a Playground

By: Jess Kessin
Go to the profile of ONE Design
ONE Design
How I work as a UX writer

How I work as a UX writer

Hi. My name is Shawn, and I’m a content strategist and UX writer at Capital One. I simplify user experiences.
Go to the profile of Shawn Roe
Shawn Roe
Design leadership tricks: WWYR?

Design leadership tricks: WWYR?

Face it. While you might have a vision, you really don’t have a clue of all the things that are required to bring it about. But your team…
Go to the profile of brandon schauer
brandon schauer
Social Table RVA: The Official Recap

Social Table RVA: The Official Recap

I recently had the pleasure of being the emcee for Capital One’s Design Pro Bono event, Social Table, which was brought to Richmond…
Go to the profile of Courtney Allison Brown
Courtney Allison Brown
The Baseline Journey

The Baseline Journey

Managing a customer’s journey across time and touchpoint is a labor of love. Attempting to manage different journeys for different customer…
Go to the profile of brandon schauer
brandon schauer
How now? Chose a shovel, log, or axe

How now? Chose a shovel, log, or axe

You’re brilliant, you really are. Smile real big. Because you know what the future should look like, and people are bought in. But before…
Go to the profile of brandon schauer
brandon schauer
Social Table: Adventures in Pro Bono Design

Social Table: Adventures in Pro Bono Design

Capital One’s Design Pro Bono team recently hosted an evening of lightning talks about design for social impact at CounterPulse, a…
Go to the profile of Kathrine Becker
Kathrine Becker
Computational Inclusion and Why it Matters

Computational Inclusion and Why it Matters

In “Kill All Others” (the TV adaptation of Philip K. Dick’s story, The Hanging Stranger), it describes a world in which an ambiguous…
Go to the profile of the next big
the next big
Thank You for Your Service #SXConf

Thank You for Your Service #SXConf

By Jamin Hegeman
Go to the profile of Adaptive Path
Adaptive Path
Finding Creative Release in Imperfection

Finding Creative Release in Imperfection

How I learned to stop overthinking and learn by doing
Go to the profile of Peter Lewis
Peter Lewis
Responsibility Without Territory

Responsibility Without Territory

Defining roles without the drama
Go to the profile of Peter Lewis
Peter Lewis
Breathing Life into Data

Breathing Life into Data

Back after my oldest son was born, Mo — well, he was about a year and a half old — he was just learning to talk. I have this vivid memory —…
Go to the profile of the next big
the next big
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