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Stories from Capital One’s designers on how using humanity, simplicity, and ingenuity can empower people to have better control over their money.
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10 Principles of Physical Experience Design
10 Principles of Physical Experience Design
Let’s Make Place
Ripon DeLeon
Apr 12
Designing Team Meetings So They Don’t Suck
Designing Team Meetings So They Don’t Suck
By Sara Zailskas Walsh
ONE Design
Mar 16
Creativity Through Compassion
Creativity Through Compassion
This article has been adapted from a talk I gave at Creative Mornings in Richmond, VA in October 2017.
Heather Winkle
Feb 22
Finding the Romance of Financial Empathy
Finding the Romance of Financial Empathy
How an Unexpected Research Insight Turned into a Dating Game
Beth Schwindt
Feb 1
Service Design Tools & Methods
Service Design Tools & Methods
Boiled-down, illustrated, and on a poster!
ONE Design
Jan 25
Designing the Designer
Designing the Designer
Jesse James Garrett’s Midwest UX 2017 Keynote
ONE Design
Jan 18
Knowledge: Where It Lives and How to Find It
Knowledge: Where It Lives and How to Find It
When I joined Capital One in the summer of 2016, there were hundreds of designers in our ONE Design organization — and I didn’t know any of…
Megan Hamilton
Jan 11
How to Use Storytelling to Rock Your Portfolio Review
How to Use Storytelling to Rock Your Portfolio Review
By Kathrine Becker
ONE Design
Dec 14, 2017
Evil by Design
Evil by Design
Hey, designer. You’ve learned a lot already. You can make apps and websites, you can prototype beautiful stuff out of thin air within…
Kit Oliynyk
Dec 7, 2017
Tips from the “Mother of Empathy” on Designing for Elders
Tips from the “Mother of Empathy” on Designing for Elders
By Jess Kessin
Adaptive Path
Nov 29, 2017
Designing Experiences: Make Empathy A Verb
Designing Experiences: Make Empathy A Verb
When my son was younger, we used to play a game. This was long before he had an iPhone and social media ran his life. We would sit in a…
Tina Johnson-Marcel
Nov 16, 2017
When One Medium Isn’t Enough: Using Transmedia to Amplify Experiences
When One Medium Isn’t Enough: Using Transmedia to Amplify Experiences
It’s no secret anymore that people have different learning styles, and that each method of teaching has its benefits for demonstrating…
Adaptive Path
Nov 9, 2017
Bringing Delightful Micro-Interaction and UI Animation to Life Through Developer–Designer…
Bringing Delightful Micro-Interaction and UI Animation to Life Through Developer–Designer…
Hi, my name is Kyo Kim and I have been working as a product designer at Capital One for about two years. I’ve been using micro-interactions…
Kyo Kim
Nov 8, 2017
What We Learned at The Service Experience Conference 2017
What We Learned at The Service Experience Conference 2017
“We have a responsibility to humanize technology, all of us in this room,” said Kendra Shimmell, opening SXConf17.
Adaptive Path
Nov 1, 2017
Eno = AI + EQ
Eno = AI + EQ
Designing a financial AI that recognizes and responds to emotion
Steph Hay
Oct 19, 2017
How to Captivate Your Audiences with Motion
How to Captivate Your Audiences with Motion
6 principles that help you craft more engaging experiences
Amanda Phingbodhipakkiya
Oct 3, 2017
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