Why Silicon Valley is all wrong about Apple’s AirPods

So you think Apple is a tech company? No, you’re…

2016 will be the year of conversational commerce

The full-stack employee

Defining a new class of hybrid worker.

Why Silicon Valley is all wrong about Amazon’s Echo Show

So you think Amazon is a tech company? No…

Chat Bots Aren’t a Fad. They’re a Revolution.

Get used to talking to businesses like you talk to your…

Chris Messina’s penis is ruining my life

How the other Chris Messina’s Johnson screwed up the internet…

Conversational commerce

When the point of sale comes to the messaging channel

Today is my last day at Uber

Risk isn’t risk unless there’s a real chance that things might not work out the way you hoped.

Today I submitted my resignation to Uber.

Today is my first day at Uber

January tends to be a moment for new starts and that’s historically been true for me, since I joined Google…