How To Engage Customer Communities
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Our special guests at #CMXBoston Breakfast on April 29 were Bonnie Porter Huggins, Gratitude…
I never put together that community management, and in this particular case, content-focused contributions from a community, can be a form of representative democracy.
For a long time, I and other community pros have worked to separate signal from noise while clearly representing the sentiment and voices of those in our…
I wish people asked this question more. It’s the first series of questions, I ask them to walk through when setting things up so they don’t run into them once they scale.
What are your values? How do you plan on living them as part of your own community? Why and at what moment would people seek this space or look for…