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ConsumerAffairs for Brands
We share everything we’ve learned to help connect brands with their customers, so everyone can make smart decisions.
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ConsumerAffairs at LeadsCon Connect to Convert 2017
ConsumerAffairs at LeadsCon Connect to Convert 2017
Solar Eclipse and lots of Weird Tricks to Convert Leads
ConsumerAffairs
Aug 31, 2017
ConsumerAffairs Ranks No. 562 on the 2017 Inc. 5000 List of Fastest-Growing Companies
ConsumerAffairs Ranks No. 562 on the 2017 Inc. 5000 List of Fastest-Growing Companies
With a three-year sales growth over 800%, ConsumerAffairs earns a spot on the prestigious list.
ConsumerAffairs
Aug 28, 2017
Customer review consolidation: it works
Customer review consolidation: it works
A colleague of mine at ConsumerAffairs.com wrote a great article explaining review collection and the impact reviews can have on building…
Tranae Young
Jul 6, 2017
Internet Marketing
What Is The Zero Moment Of Truth?
What Is The Zero Moment Of Truth?
Traditionally, marketers have keyed in on three stages in the buying process: stimulus, point of sale, and customer experience. After being…
Brian Biehl
Mar 22, 2016
Customer Experience
Fattmerchant Empowers Research-Based Decision Making Through Customer Service Transparency
Fattmerchant Empowers Research-Based Decision Making Through Customer Service Transparency
Flat rate payment technology company Fattmerchant, one of the only of its kind in the US, has partnered with ConsumerAffairs, becoming an…
Jessica Render
Mar 6, 2017
Unhappy customers = opportunity
Unhappy customers = opportunity
“Your most unhappy customers are your greatest source of learning.” -Bill Gates
Brent Sheik
Feb 3, 2017
Are you asking the right questions?
Are you asking the right questions?
Time to re-evaluate your customer feedback collection strategies.
Justin Gaines
Jan 2, 2017
Consumer Behavior
What’s the big deal with incentivized reviews?
What’s the big deal with incentivized reviews?
With companies like Amazon making the move to ban incentivized reviews, the power shift from brands to consumers is more apparent than…
Jessica Render
Feb 6, 2017
6 surprising ways collecting reviews can boost your business
6 surprising ways collecting reviews can boost your business
From outperforming your competition in organic search to having happier employees, review collection is a powerhouse tool for brands.
Brent Sheik
Nov 14, 2016
How Finova Financial is mastering the reputation marketing revolution
How Finova Financial is mastering the reputation marketing revolution
Finova Financial, the industry’s first cloud and mobile-based consumer lending platform, recently partnered with ConsumerAffairs, becoming…
Jessica Render
Oct 10, 2016
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