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CRM Bot

AI-powered virtual agent built on a state-of-the-art natural language understanding engine and embedded within your familiar Microsoft Dynamics 365 Eco-System.

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  • Conversational Forms — Adaptive Cards, Power Automate and CRM Bot framework showcase

    Conversational Forms — Adaptive Cards, Power Automate and CRM Bot framework showcase

    This is a quick overview of our new Form Processing capability at CRM Bot — learn how to add great-looking forms to your chatbot now!
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Jun 8, 2021
    How to build a great chatbot

    How to build a great chatbot

    ‍“The secret to getting ahead is getting started.” ― Mark Twain
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 23, 2020
    How to add value at every conversational step

    How to add value at every conversational step

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    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 16, 2020
    In-depth review of Power Virtual Agents & CRM Bot — Part 3 (Channels, Fulfilment & Pricing)

    In-depth review of Power Virtual Agents & CRM Bot — Part 3 (Channel...

    A caveat: This article concerns the out of the box features of Power Virtual Agents, at the time of writing. We are aware that you can…
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 8, 2020
    In-depth review of Power Virtual Agents & CRM Bot — Part 2 (Advanced Features)

    In-depth review of Power Virtual Agents & CRM Bot — Part 2 (Advance...

    A caveat: This article concerns the out of the box features of Power Virtual Agents, at the time of writing. We are aware that you can…
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 8, 2020
    In-depth review of Power Virtual Agents & CRM Bot — Part 1 (Building a conversation)

    In-depth review of Power Virtual Agents & CRM Bot — Part 1 (Buildin...

    Microsoft have launched Power Virtual Agents in 2018 to a widespread attention as an “ultimate answer to low-code chatbots” in Microsoft…
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 8, 2020
    How to make UX truly great

    How to make UX truly great

    So you want a TRULY great chatbot?
    Go to the profile of Artur Zielinski
    Artur Zielinski
    Nov 6, 2020
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