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CRM Bot
AI-powered virtual agent built on a state-of-the-art natural language understanding engine and embedded within your familiar Microsoft Dynamics 365 Eco-System.
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Conversational Forms — Adaptive Cards, Power Automate and CRM Bot framework showcase
Conversational Forms — Adaptive Cards, Power Automate and CRM Bot framework showcase
This is a quick overview of our new Form Processing capability at CRM Bot — learn how to add great-looking forms to your chatbot now!
Artur Zielinski
Jun 8, 2021
How to build a great chatbot
How to build a great chatbot
“The secret to getting ahead is getting started.” ― Mark Twain
Artur Zielinski
Nov 23, 2020
How to add value at every conversational step
How to add value at every conversational step
Artur Zielinski
Nov 16, 2020
In-depth review of Power Virtual Agents & CRM Bot — Part 3 (Channels, Fulfilment & Pricing)
In-depth review of Power Virtual Agents & CRM Bot — Part 3 (Channel...
A caveat: This article concerns the out of the box features of Power Virtual Agents, at the time of writing. We are aware that you can…
Artur Zielinski
Nov 8, 2020
In-depth review of Power Virtual Agents & CRM Bot — Part 2 (Advanced Features)
In-depth review of Power Virtual Agents & CRM Bot — Part 2 (Advance...
A caveat: This article concerns the out of the box features of Power Virtual Agents, at the time of writing. We are aware that you can…
Artur Zielinski
Nov 8, 2020
In-depth review of Power Virtual Agents & CRM Bot — Part 1 (Building a conversation)
In-depth review of Power Virtual Agents & CRM Bot — Part 1 (Buildin...
Microsoft have launched Power Virtual Agents in 2018 to a widespread attention as an “ultimate answer to low-code chatbots” in Microsoft…
Artur Zielinski
Nov 8, 2020
How to make UX truly great
How to make UX truly great
So you want a TRULY great chatbot?
Artur Zielinski
Nov 6, 2020
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