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About
Customer Success
Tips, stories, and strategies on Customer Success and getting your customers their desired outcomes.
Note from the editor
Tips, stories, and strategies on Customer Success and getting your customers their desired outcomes.
Editors
Alex Bakula-Davis
Head of Customer Success and Sales at Proven and extremely amateur blogger (mostly customer success and food). Fan of Calvin and Hobbes
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Writers
Drift
Sharing the lessons we’re learning building Boston’s next pillar company.
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Chad Horenfeldt
Customer champion & customer success executive. A leader that is always learning. Top 25 Customer Success influencer. Father of 3 kiddies. Leafs fan
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Nichole Elizabeth DeMeré
B2B SaaS Consultant. Go-to-Market Strategist. Product Marketer. Community Manager. I help launch products.
https://nicholeelizabethdemere.com
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Richard Felix
Builder of products. Relentless. Likely unemployable. I build
http://bestunning.net
and
http://getretained.com
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Brooke Goodbary
Customer Success consultant, writer, and expert
www.brooke.land
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Trey Alexander Davis
Operations and Cofounder
@MotifResearch
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Jay Nathan
I work with B2B SaaS companies to find and fight the causes of churn, and sell to existing customers to accelerate growth.
http://www.customerimperative.com
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James Carbary
Lover of Jesus, Lisa, & Swedish Fish. Founder of
@SweetFishMedia
. Host of
@B2BGrowthShow
. Contributor for
@HuffingtonPost
&
@BusinessInsider
.
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Leadware.io
B2B lead generation, data enrichment and sales development.
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Mihail Stoychev
Business Development Manager and Ecommerce growth hacker at
@iSenseLabs
. Find out more about my passion at
https://isenselabs.com
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Lincoln Murphy
Customer Engagement and Growth (I invented #CustomerSuccess)
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Greg Daines
customer whisperer, SaaS/B2B innovationist, unwitting disturber of the status-quo;
http://gregdaines.com
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Cally Tomlinson
Cally is a content manager for SatisMeter, a customer feedback platform for reducing churn, improving product, and accelerating growth.
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