Back in World War II, it was customary for technicians to repair the areas in which B52 bombers…
Someone in an interview once asked me, “How would you describe the PagerDuty business?” So many things went through my head, but nothing came out of my mouth. I didn’t have a good answer. I mean, PagerDuty has a Software-as-a-Service business model, but that would hardly be a…
I had the opportunity to meet with David Cancel, the co-founder and CEO of Drift. He’s an awesome guy and he gave me some great advice (he’s also a big Charlie Munger fan, like me).
One piece of advice he gave me for the startup I’m working on is that you have to find an…
STP, the 4Ps, and the 5Cs = The ABCs of marketing.
Sprint Planning always made me laugh. As is customary, our team of developers would…
Throughout my time as a product manager, I learned a lot about working with others, especially software…
