We don’t play by stupid rules

I had the opportunity to speak about the work we’re doing at this year’s Gartner Symposium event in Australia. One of the things I talked about that seemed to resonate with people was how we’re trying to build an innovative culture and one initiative in particular — ‘We don’t…

Why a multi-disciplinary team isn’t just different technical roles

Multi-disciplinary teams! They have now become standard practice for organisations that want to deliver good services. The importance of having a multi-disciplinary team has even been recognised in the Australian…

Five steps to get your agile transformation off on the right track

At our government department, we’ve been on our agile transformation journey for almost three years now and, while we’ve certainly had challenges along the way, overall it has been highly successful. We’re…

Make Radical Candor a part of your continuous improvement culture

Feedback is often a dreaded term. In many organisations it is associated with managing poor performance — it is something that your boss gives you when you are doing a really bad job. In our team we’re working really…

Why leaving a job isn’t leaving the community

I recently left my job in the Australian Government to go and do something that I’ve wanted to do for a while — work in London. This was a really difficult decision to make and not because I was moving to another country. I was going to be leaving a…

Who we are

We are part of a team responsible for a major digital transformation initiative at the Australian Government Department of Industry, Innovation and Science.

Our initiative, the Single Business Service Programme, is a large multi-year programme to deliver innovative solutions for…