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Delivery and Retention
Stories to help human beings create #shareworthy customer experiences. To write for us, tweet @chrishandyblog #delivery.
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Here’s the first three episodes of Dialog.fm’s first season
Here’s the first three episodes of Dialog.fm’s first season
A new radio program about conversational marketing & sales
Chris Handy 🎉
Apr 17, 2019
Don’t measure your customer success team based on how fast they close “tickets”.
Chris Handy 🎉
Jun 4, 2018
Some quotes from Starbucks alumni Howard Behar
Some quotes from Starbucks alumni Howard Behar
Chris Handy 🎉
Apr 4, 2017
Evernote should have newsjacked the Amazon S3 Outage
Evernote should have newsjacked the Amazon S3 Outage
Chris Handy 🎉
Feb 28, 2017
salespeople ruin everything
I’m convinced that no matter what the channel, we will see bad templates and poorly designed personalization. I think the less focus on…
Chris Handy 🎉
Nov 24, 2016
Tidbits on Google and Mobile Search
Tidbits on Google and Mobile Search
Chris Handy 🎉
Nov 14, 2016
Should you silence your employees?
Chris Handy 🎉
Nov 1, 2016
Food for thought on negotiation and expectations
Chris Handy 🎉
Oct 26, 2016
Is it time to lift my personal boycott on Walmart?
Chris Handy 🎉
Oct 16, 2016
For real though… stop pitching over email
Chris Handy 🎉
Oct 12, 2016
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