Ziba Design in Design For The Service Economy

Jun 9, 2014

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It’s Time to Talk About Service Design

An introduction to Ziba’s new magazine, “Design for the Service…

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35

Ziba Design in Design For The Service Economy

Nov 20, 2014

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Redesigning the American Wedding

The conventional wedding experience doesn’t fit modern American…

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5

Ziba Design in Design For The Service Economy

Jun 10, 2014

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Taking on the Challenge of Purposeful Aging

How service design could link two of America’s most…

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6

Ziba Design in Design For The Service Economy

Jun 11, 2014

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The Steam Method of Digital Service Design

Learning about service environments from video gaming’s…

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10

Ziba Design in Design For The Service Economy

Jul 10, 2014

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Nest and the Umami of User Experience Design

Good service experience, like great cuisine, is made from…

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6

Ziba Design in Design For The Service Economy

Jun 9, 2014

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Welcome to the Front Line

Your couriers, nurses and call center staff know more about customer service…

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2

Ziba Design in Design For The Service Economy

Jun 10, 2014

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The Portfolio in Your Pocket

What the contents of a wallet or purse can teach you about the service…

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2

Ziba Design in Design For The Service Economy

Jul 1, 2014

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When Fixing the Problem is Not Enough

A personal crisis shows why communication is so crucial in the…

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5

Ziba Design in Design For The Service Economy

Aug 3, 2015

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Customer Service That’s True To Your Brand

Today’s consumers want more than a friendly smile and…

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48

Ziba Design in Design For The Service Economy

Jul 24, 2014

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Agent. Please.

Automated phone systems have no place in the modern service economy.

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2

These were the top 10 stories published by Design For The Service Economy; you can also dive into yearly archives: 2014, 2015.