Homepage
Open in app
Sign in
Get started
Design For The Service Economy
Stories and observations from the service renaissance
Follow
Latest
Trending
Ziba Design
in
Design For The Service Economy
Aug 3, 2015
Customer Service That’s True To Your Brand
Today’s consumers want more than a friendly smile and…
Read more…
48
Ziba Design
in
Design For The Service Economy
Nov 20, 2014
Redesigning the American Wedding
The conventional wedding experience doesn’t fit modern American…
Read more…
5
Ziba Design
in
Design For The Service Economy
Jul 24, 2014
Agent. Please.
Automated phone systems have no place in the modern service economy.
Read more…
2
Ziba Design
in
Design For The Service Economy
Jul 18, 2014
Making More Meaning
The New Service Economy
Read more…
8
Ziba Design
in
Design For The Service Economy
Jul 10, 2014
Nest and the Umami of User Experience Design
Good service experience, like great cuisine, is made from…
Read more…
6
Ziba Design
in
Design For The Service Economy
Jul 1, 2014
When Fixing the Problem is Not Enough
A personal crisis shows why communication is so crucial in the…
Read more…
5
Ziba Design
in
Design For The Service Economy
Jun 11, 2014
The Steam Method of Digital Service Design
Learning about service environments from video gaming’s…
Read more…
10
Ziba Design
in
Design For The Service Economy
Jun 10, 2014
Taking on the Challenge of Purposeful Aging
How service design could link two of America’s most…
Read more…
6
Ziba Design
in
Design For The Service Economy
Jun 10, 2014
The Portfolio in Your Pocket
What the contents of a wallet or purse can teach you about the service…
Read more…
2
Ziba Design
in
Design For The Service Economy
Jun 9, 2014
Welcome to the Front Line
Your couriers, nurses and call center staff know more about customer service…
Read more…
2
About
Design For The Service Economy
Stories and observations from the service renaissance
More information
Followers
39
Elsewhere