Articulate an idea to instigate change.

James Buckhouse
Design Story
1 min readSep 18, 2012

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A business, a brand, a love-affair, a pop song, an aria, a novel, an insurgency, a product, a pitch, a campaign, a policy, a problem, a hypothesis, an opportunity, an answer to a question you never knew you had: this is story.

At the heart of all work is story. Story orders sensations and encodes urgency. Story defines an emphasis hierarchy and encapsulates value. Story wraps hope in a blanket of action and tucks it into your pocket ready to share.

Emboldened by language, we think we know story, but story is a mechanism hidden in plain view; our familiarity is specious at best. Yet carefully, bit by bit, we can stop listening to the story and start to pay attention to the tiny word-machine at work inside our brains.

If we want others to feel the same way we feel, our only medium is the mechanism of story.

High-level idea: Story is the reason why someone should care.

Low-down: Story is a structure you can break down into manageable chunks and the artful techniques can be learned.

Read more #designstory posts.

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James Buckhouse
Design Story

Design Partner at Sequoia, Founder of Sequoia Design Lab. Past: Twitter, Dreamworks. Guest lecturer at Stanford GSB/d.school & Harvard GSD jamesbuckhouse.com