A Whimsical Review

First impressions of the white-boarding web app Whimsical, and how it stacks up…

A fan letter to Juggernaut

A user’s story using a beautifully designed platform and some lessons for designers buried in between the lines!

The skeptical user

Design Thinking for the travel industry

Beyond the jargon lies a fundamental human capacity

How to take control of your inbox

A fun flowchart to guide you towards inbox nirvana

Remember the time when email was fun? Yes, yes, the time when you wrote letters, shared fun trivia and whatnot with friends(!)

Business, or personal?

In the movie, “You’ve Got Mail”, the characters played by Meg Ryan and Tom…

Putting the most dangerous App to test.

I just tried out The Most Dangerous Writing App, and here’s what I wrote on it in five minutes.

— timer starts now —

A Semi-Formal Product Audit

Prologue

9 am on a Monday morning, as I made my way to my office, I received a message from a colleague — the link to My Dream Store. ‘For starting your business,’ read the next message.

Pass the Password

How many times have you struggled with the many rules of setting passwords?

What the account?

There are many examples of terrible unsubscribe experiences. But none can be worse…

The Power of Visualisation

Question: Which of these images is easier to understand?