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Natasha Clarke in Nova Scotia Digital Service

Nov 29, 2019

A digital service for Nova Scotia

We have an announcement to make: today marks the official launch of the Nova Scotia Digital Service…

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Beth Fox in Nova Scotia Digital Service

Dec 13, 2019

Photo of a man holding three blocker cards while playing the CaHMW game.

Introducing Cards Against How Might We

A game for changemakers in government

3 responses

Natasha Clarke in Nova Scotia Digital Service

Dec 6, 2019

We are hiring!

Last week, we announced that we exist, and we said we’d be starting a new approach to service delivery in Nova Scotia.

Nova Scotia Digital Service in Nova Scotia Digital Service

Jul 16, 2019

A cell phone showing Google location information for an Access Nova Scotia service location.

How Research with People Changed a Long-standing Idea

Nova Scotia Digital Service in Nova Scotia Digital Service

Jul 2, 2019

How we Launched Online Dealer Services

This is part two of our post about the creation and launch of a new digital service in Nova…

Nova Scotia Digital Service in Nova Scotia Digital Service

Jul 2, 2019

Building Online Dealer Services

Until recently, there was only one way for staff at vehicle…

Kelly Niven in Nova Scotia Digital Service

May 23, 2019

Online Ticket Lottery Permits

In March 2019, the Government of Nova Scotia successfully re-launched the Ticket Lottery Permit service…

Nova Scotia Digital Service in Nova Scotia Digital Service

Apr 25, 2019

Starting with a Service Manual

In Nova Scotia, our goal is to deliver simpler, clearer, faster public services.

Nova Scotia Digital Service in Nova Scotia Digital Service

Mar 29, 2019

Learn to Drive Usability Insights

Eight weeks into the Newly Licensed Driver project, the team conducted our first round of usability…

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Nova Scotia Digital Service

This is our space for sharing stories about doing, learning, and growing our team. We focus on user needs first. Our goal is for services to be easier for people to use and more cost effective to deliver.

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