We believe that the key to success relies not only on technology, but on business processes, cultural change and customer understanding. Success begins and ends with the client, not with a prototype. We ask questions to discover the aspirations, desires and realities of our customers and use design-thinking methodologies to find innovative solutions, and to make prototypes that allow us to maximise results. We build and develop relevant and viable products which are then tested by real users shortly after. The time has come to internalise collaborative knowledge and to change our culture into embracing a new reality in a decentralised world.