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Planning a Digital Plan: A Journey from Fear to Satisfaction

Planning a Digital Plan: A Journey from Fear to Satisfaction

Hi, I’m Sarah Poole and a Senior Policy Analyst on the Strategic Policy Team within the Digital Office. Outside of work, I’m also a lover…
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The Exchange
How to care for and feed your AI human

How to care for and feed your AI human

Who let the AI out? And why is it taking away everyone’s job? I’ll let you in on a secret. If you make friends with it, not only will you…
Go to the profile of Kim Zinke
Kim Zinke
Meet Adam Steffanick, UX and Service Design Lead for the Digital Modernization Team

Meet Adam Steffanick, UX and Service Design Lead for the Digital Modernization Team

1. What is your role in BC GOV and what product are you currently working on at the Exchange Lab?
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The Exchange
Working in the Open Feels a Bit Like Showing Everyone My Messy House

Working in the Open Feels a Bit Like Showing Everyone My Messy House

In the context of technology and government, progress over perfection is something we should strive for.
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The Exchange
Digital Modernization, or How I Learned to Stop Worrying and Love Documentation

Digital Modernization, or How I Learned to Stop Worrying and Love Documentation

Technology can be fast, responsive, intuitive, and give users a wonderful experience. That’s the dream at least. How can we make it real?
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The Exchange
Going beyond planting seeds: How I’ve approached building design maturity in the BC Government

Going beyond planting seeds: How I’ve approached building design maturity in the BC Government

I want to go beyond planting seeds. I want to become a gardener.
Go to the profile of Martha Edwards
Martha Edwards
Meet Maia du Toit, a Policy Analyst for the Digital Academy

Meet Maia du Toit, a Policy Analyst for the Digital Academy

This is an Exchange Lab staff profile on Maia de Toit, Policy Analyst with the Digital Academy Team.
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The Exchange
Kids these days: They’re going to expect top-notch digital services

Kids these days: They’re going to expect top-notch digital services

The less trust in government, the less we are able to meaningfully tackle complex issues, like climate change and homelessness.
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The Exchange
Is anybody out there? The journey to in-person events has to be reimagined

Is anybody out there? The journey to in-person events has to be reimagined

Post COVID: Can we truly unplug to take in a session to interact and engage — or are we now hardwired to keep working?
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The Exchange
Exchanging in Stack Overflow

Exchanging in Stack Overflow

How much time do you think BC Public Servants spend on Stack Overflow? Well, working with Stack Exchange, we partnered to find out.
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The Exchange
The inner workings of successful Digital Academies

The inner workings of successful Digital Academies

Imitation is the sincerest form of flattery. Can we find an existing Digital Academy model, adapt, and enhance it to fit our needs?
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The Exchange
Meet Arlen, a Common Components Product Owner

Meet Arlen, a Common Components Product Owner

[It’s] a simple-to-ask but hard-to-answer question: “If we do a great job with this project, how do we improve people’s lives?”
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The Exchange
Digital Accessibility — You’ll be GAAD You Did!

Digital Accessibility — You’ll be GAAD You Did!

The quick shift to digital service delivery models has exposed who we assume we’re creating for…and who’s getting left behind.
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The Exchange
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