OpenTable’s Premium Access

The company hasn’t put a price on reservations, per se, but it has underscored that some are better than others.

10.30.2019: Grubhub Explains It All

It’s something that people familiar with food delivery models have talked about for some time: the business is unsustainable.

Restaurant Tech Trends: Google’s in the Driver’s Seat

If you’re looking for a signal about the direction of consumer-facing restaurant technology, look no further than Google.

8.20.2019: Here’s the Thing About Ghost Restaurants

Every few months, Uber Eats does a public relations push around “ghost restaurants” or, the sort of shadow faux-restaurant brands built out of an existing restaurant’s kitchen to fill demand.

Michelin + Tripadvisor: It’s All About Relevance

The “strategic partnership” also includes an acquisition.

This content originally appeared in the December 4, 2019 Expedite newsletter. Subscribe here.

November 6, 2019: What We Talk About When We Talk About Restaurant Tech

Thoughts and next steps from…

8.27.2019: Still Delivering…

It wasn’t my intention to focus so intently on digital ordering and delivery in Expedite’s early days, but here we are. Week three and counting.

Panera Adds Third Party Delivery Services

8.13.2019: The Summer in Restaurant Tech

Welcome to Expedite, a weekly (for now) newsletter by Kristen Hawley covering what’s important in restaurant technology.