Week 12&13 — Refined Prototyping

This week I took what I learned from my earlier crude mockups to develop something closer to what I…

Week 11 — prototyping

Without access to the shop, I spent this week developing some crude mockups for potential forms for my cataract…

Week 6: Notes on Interview with Holly Stants

Highlights

• Everybody want to seem “like everybody else”; use tools that seem “realistic and normal” and don’t make them stand out
• Doctor should never say there’s nothing that can be done —…

Week 6: Overview

Work Overview

This week I worked on gathering more information on patient experiences and pinpointing what causes their anxiety and when they feel it the most. On Figma, I revised my journey map and stakeholder map to visualize how doctors, caretakers / loved…

9.28.2020

General Questions

Accompaniment

• Patients with frequent visits are often accompanied with someone
• Hired caregivers prefer not to speak on patient’s behalf; loved ones occasionally answer for them

Week 9

After talking with my peers, my father who’s had cataract surgery, and Eric and Anuprita, I have narrowed my concept to a cataract surgery…

UPMC initial research

From the project brief: “Spaces are not conducive to building trust, are…

Eye Specialist Interview Questions

1. What are some general concerns patients have while receiving diagnosis? Do most patients openly share these concerns or keep them private?
2. Do you feel that it is the medical professional’s responsibility to reassure / console the patient? If…

Week 6: Patient Interview #2

Interview on experience with corrective vision surgery

Overview

1. Contrasting perspective to first patient interview — was to protected from anxiety leading up to procedure because…

UPMC Vision Patients

Target Population (outlined by UPMC)

Vision Patients

Target Population (outlined by the company)

“People with vision and physical disabilities and those in their care network”