The Six Roles of an Internal Continuous Improvement Organization

Meeting the Adaptive Challenge of Diversity

Defining any given organization’s diversity challenge depends on your perspective…

On Becoming a Change Agent

I am a Leadership and Organisational Development practitioner who has, for years, been trying to figure out a…

Elephants and Hummingbirds

What it means to be a nimble organization

The Four Horizons of Operational Excellence

“What problem are we trying to solve?”

Why understanding diversity is like unravelling a tangled ball of string

Social reality is infinitely…

Post-merger Integration and a Marriage of Resistance

“Gee, I really love you and we’re gonna get…

Human-centred Change at LaGuardia Airport

I was furious.

O.J. and Me - A remembrance.

ESPN recently aired a highly-acclaimed 5-part documentary series on the O.J. Simpson murder trial.