Feedback Intelligence

Optimizing LLMs with RLHF

Reinforcement Learning with Human Feedback (RLHF) is a well-known technique in machine learning. It is essential for developing…

Product Analytics — Traditional vs AI Products

Ahh the good ‘ol days, when click-through rates, usage metrics, and conversion…

A RAG system backpacked with Feedback Intelligence

Well, we got to the point… we can take an example of RAG to apply all the theoretical knowledge discussed…

(Part 1) RCA: The Evolution of Root Cause Analysis: From Traditional Software to Large Language Models

(Part 2) The RAG Onion: Layered Analysis of System Failures

In the previous article, we discussed the story of Root Cause Analysis (RCA) development, ie…

Part 1 (Overview): What is Feedback Intelligence?

Part 2 (Connectors): How to Cut Through the Feedback Noise

Part 4 (Resolutions): How to Utilize Feedback and Insights to make LLM Products More Reliable