Platform Livelihoods

Why would a tractor company need to be in the insurance business? Why would a ride-hailing company start offering credit?

Platforms need to work for their workers — those selling, coding, crafting, and delivering — not just for the consumers.

From building physical networks for last mile delivery to standardizing transaction data and payments, platforms could be important…

What areas do African platforms struggle with and where are there opportunities for collaboration with development organizations?

E-commerce and online labor platforms could be good business partners for African financial services providers.

Issues with fraud, failed deliveries & uncollected receivables stemming from the use of cash open platforms up to substantial losses.

By Annabel Schiff and Alina Kaiser

We spoke with 15 platforms operating at the frontier of financial & economic inclusion in Africa. Here’s what we learned.