I usually don’t read a lot of nonfiction, specifically memoirs.
We’re celebrating St. Patrick’s Day by sharing some fun facts about 9 authors…
Lily and the Octopus was selected to be Girly Book Club’s assignment for March.
The summary (from Goodreads):
Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences.
