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frame.ai

Understand and Act on Customer Conversations

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Product Updates

Robbie Mitchell in frame.ai

Dec 5, 2019

New: Starring, Archiving, and Review Flags

A post-Thanksgiving “thank you” to our power users for all…

Robbie Mitchell in frame.ai

Sep 9, 2019

New: Freshdesk Connector

Connect your data and start a free trial.

Robbie Mitchell in frame.ai

Sep 9, 2019

New: Help Scout Connector

Connect your data and start a free trial.

Robbie Mitchell in frame.ai

Aug 9, 2019

Theme detection, new Slack analytics, and on-prem

Robbie Mitchell in frame.ai

Feb 26, 2019

The Responsiveness Dashboard

First Response Times are at your fingertips

Robbie Mitchell in frame.ai

Feb 19, 2019

Auto-Tagging, Salesforce, CSV Exports, and More

Curated release notes for February 2019

Robbie Mitchell in frame.ai

Jan 17, 2019

Product Update: the Tag Management Layer for Messy Customer Data

Re-organize your tickets, build…

Robbie Mitchell in frame.ai

Nov 2, 2018

Product Update: Introducing the Tags Dashboard

Slice and dice data from multiple chat and email…

Robbie Mitchell in frame.ai

Jul 11, 2018

Your Daily Slack Summary

Frame now summarizes the previous day’s Slack activity— right in Slack. It’s easy to see at a glance how much time…

Robbie Mitchell in frame.ai

Jun 19, 2018

Enhanced Attention Management

We've upgraded Frame's Attention Management features to make sure no…