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Digital services for state agencies and elected officials

  • Digital Strategy
  • Content Strategy
  • Usability
  • Accessibility
  • digital.georgia.gov
  • We are DSGa (Digital Services Georgia)

    We are DSGa (Digital Services Georgia)

    Digital services for state agencies and elected officials
    Go to the profile of Nikhil Deshpande
    Nikhil Deshpande
    Mar 16, 2018
    The Four Tenets of Georgia’s Digital Presence

    The Four Tenets of Georgia’s Digital Presence

    Putting people, content, context, and problems first
    Go to the profile of Nikhil Deshpande
    Nikhil Deshpande
    Mar 16, 2018
    What's New
    How to Create “How Do I” Content

    How to Create “How Do I” Content

    An important aspect of providing good digital services is creating good “How Do I” content.
    Go to the profile of Yen M Tang
    Yen M Tang
    Apr 27
    Inclusive Design Isn’t One Size Fits All

    Inclusive Design Isn’t One Size Fits All

    Inclusive design is an approach to creating products, systems, and services that are accessible and usable by everyone regardless of…
    Go to the profile of Yen M Tang
    Yen M Tang
    Mar 28
    Content Strategy
    Uncovering the Need for an Improved User Experience

    Uncovering the Need for an Improved User Experience

    DOR asked us to conduct a usability study that would help them better understand their users’ needs and to suggest improvements.
    Go to the profile of Yen M Tang
    Yen M Tang
    Jan 24
    Making sure your users feel seen

    Making sure your users feel seen

    Marketers and content strategists create personas to help writers and designers make complete websites that are easy to use.
    Go to the profile of Yen M Tang
    Yen M Tang
    Oct 31, 2022
    Gaining new insight in the GAP

    Gaining new insight in the GAP

    Last year we launched the Georgia Analytics Program (GAP) to track the performance of the state’s websites and help agencies make…
    Go to the profile of Yen M Tang
    Yen M Tang
    Sep 9, 2022
    Usability
    Work smarter, not harder with skills learned at our Digital Academy

    Work smarter, not harder with skills learned at our Digital Academy

    At Digital Services Georgia, we constantly ask ourselves two burning questions to keep us motivated to do the work that we do:
    Go to the profile of Chelsea Stephens
    Chelsea Stephens
    Apr 28, 2022
    Behind the Scenes of Georgia’s New Census Website

    Behind the Scenes of Georgia’s New Census Website

    A Focus on Usability
    Go to the profile of Chelsea Stephens
    Chelsea Stephens
    May 29, 2018
    How to Structure Content for 5 User Types

    How to Structure Content for 5 User Types

    Lessons learned from User Insight at GOVTalks: The Future of Your Website
    Go to the profile of Rachel Hart
    Rachel Hart
    Mar 29, 2018
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