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Genesys UX
Adventures in practical design
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Matt Fangman
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Genesys UX
Aug 4, 2021
Fight the feature-first workshop mentality with Empathy Maps
Help put your team into right mindset…
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Matt Eng
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Genesys UX
Feb 25, 2021
Defining DesignOps for your UX organization
UX teams are growing in size and our influence over the experiences of services and…
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Matt Fangman
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Genesys UX
Sep 8, 2020
If you want to run a successful virtual workshop, don’t skip the warm up
There’s a lot of pressure to…
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Genesys UX
Creating a culture of empathy experts
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