8 Use Cases for Mobile Apps Local Government Should Be Using

We at CitySourced are incredibly bullish…

How Can You Prepare For This Culture Change?

Guiding and managing change is one of the toughest challenges leaders can face…

Is Gamification in Civic Tech Helpful or Harmful?

Why Responsive Web Isn’t Enough for Local Gov

What do Youtube, Facebook, Amazon, Twitter, and LinkedIn Facebook and LinkedIn…

Rest in Peace: The Stand-Alone 311 App is Dead

The stand-alone Mobile 311 App (2008–2018) was born shortly after the launch of…

5 Ways to Reinvent Your Citizen Experience

Citizens are central to your government’s mission and operations, and so whether you…

Features of a Good CRM

Open Communication Amongst Departments

This point goes hand-in-hand with the previous. Having open communication across all agency departments is critical when jobs start to overlap. In some situations, you may need multiple agencies involved in accomplishing one…

8 Requirements of a Modern Government Customer Relationship Management Solution

Mobile is Now and Forever

Is there a statistic we could quote that would surprise you? Instinctively we know that mobile is dominating the…

What Steps Can You Take to Support Innovation in Your Agency?