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What is Growth 85?
Glossary
Tagged in
Business
Growth 85
Plain language guides for the Customer Success community
More information
Followers
29
Elsewhere
More, on Medium
Business
Jonathan Hsu
in
Growth 85
Jan 3
How to Use Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLV)
Four tips to turn data…
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17
Jonathan Hsu
in
Growth 85
Jan 1
Three Easy Segmentation Strategies for Customer Success Teams
Learn how to efficiently deploy…
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11
Jonathan Hsu
in
Growth 85
Aug 28, 2021
Three Essential On-boarding Questions
Set goals, get connected, and aim high
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5
Jonathan Hsu
in
Growth 85
Apr 28, 2020
Balancing Customer Success and Professional Services
Reflections on wearing multiple hats
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6
Jonathan Hsu
in
Growth 85
Apr 23, 2020
A Vygotskian Perspective on Customer Success
Helping customers step outside their comfort zone
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58
Jonathan Hsu
in
Growth 85
Apr 22, 2020
3 Questions to Separate Good and Bad SaaS Project Requests
A dollar invested is better than a dollar…
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14
Jonathan Hsu
in
Growth 85
Apr 21, 2020
Small Business is the Essence of Customer Success
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7
Jonathan Hsu
in
Growth 85
Apr 20, 2020
Three Insights from Tracking MRR
Leverage your monthly recurring revenue analytics
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62
Jonathan Hsu
in
Growth 85
Apr 17, 2020
Growth 85’s Customer Success Glossary
A living document of common terms and definitions
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1
Jonathan Hsu
in
Growth 85
Apr 14, 2020
What is Growth 85?
Plain language guides for the Customer Success community
Read more…
7
