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What is Growth 85?
Glossary
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Customer Success
Growth 85
Plain language guides for the Customer Success community
More information
Followers
29
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Customer Success
Jonathan Hsu
in
Growth 85
Jan 3
How to Use Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLV)
Four tips to turn data…
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17
Jonathan Hsu
in
Growth 85
Jan 1
Three Easy Segmentation Strategies for Customer Success Teams
Learn how to efficiently deploy…
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12
Jonathan Hsu
in
Growth 85
Aug 28, 2021
Three Essential On-boarding Questions
Set goals, get connected, and aim high
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5
Jonathan Hsu
in
Growth 85
Apr 28, 2020
Balancing Customer Success and Professional Services
Reflections on wearing multiple hats
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6
Jonathan Hsu
in
Growth 85
Apr 23, 2020
A Vygotskian Perspective on Customer Success
Helping customers step outside their comfort zone
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58
Jonathan Hsu
in
Growth 85
Apr 22, 2020
3 Questions to Separate Good and Bad SaaS Project Requests
A dollar invested is better than a dollar…
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14
Jonathan Hsu
in
Growth 85
Apr 21, 2020
Small Business is the Essence of Customer Success
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7
Jonathan Hsu
in
Growth 85
Apr 20, 2020
Three Insights from Tracking MRR
Leverage your monthly recurring revenue analytics
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62
Jonathan Hsu
in
Growth 85
Apr 17, 2020
Growth 85’s Customer Success Glossary
A living document of common terms and definitions
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1
Jonathan Hsu
in
Growth 85
Apr 14, 2020
What is Growth 85?
Plain language guides for the Customer Success community
Read more…
7
