HelpHandles™ Insight Series

After a 3-month break during lockdown, the worlds greatest game made a welcome return to the nation’s TV screens this summer to conclude…

COVID-19 has brought many challenges over the last few months and for many businesses it’s been one of the toughest times ever.

How we’re helping to better connect the customer experience ecosystem.

On Sunday 9th February, the UK was battered by heavy rain and winds exceeding 90mph as Storm Ciara brought wide spread disruption to…

Banking has evolved a lot since the 1700’s, when merchants established the Bank of Pennsylvania to fund the American Revolutionary War.

It’s been just 2 years since Starling Bank opened its mobile only banking app to the public on the Apple App store.

Crisis on the high street, divisions on Brexit and rising competition, Twenty Nineteen has been a challenging year for British banks. With…

Nordstrom, Inc. is a leading American fashion retailer offering compelling clothing, shoes and accessories for men, women and kids. Since…

“Retail used to be simple: consumers went to stores, browsed products, then bought what they wanted”.

There’s no doubt about it, high streets and department stores across the U.K and the U.S have taken a beating.

The “Cloud” a real buzzword that is becoming less of a technical term these days and more and more part of everyday vocabulary. A symbol…

The polar vortex, a deadly swirl of low-pressure air, blasted much of the American Midwest and Northeast in late January 2019.

It’s no secret that i’m a big fan of the mountains and skiing, and for those following the Podcast Series you’ll know that over 10 years…

London Gatwick Airport is the second busiest airport in the world to operate only one runway with a total passenger use 45.6 million. It…

Today, I am very pleased to announce a new collaboration with Conversocial —  the digital care platform for social messaging.

Summer 1999. Two teenagers, Shawn Fanning and Sean Parker launch a new peer-to-peer file sharing website called Napster…

Much like Amazon Inc, Netflix has been one of the most successful ever dot-com ventures. Founded in 1997, Netflix started out as a mail…

Since the global financial crisis 10 years ago, the banking sector has suffered a complete breakdown in its relationships with the public…

The UK’s grocery market is fiercely competitive. The recently proposed merger between the UK’s largest supermarkets Sainsbury’s and Asda…

Single-use plastics, or disposable plastics, are items used only once before they are thrown away or recycled. These items are things like…

In the early hours of Wednesday February 14th, a fatal collision involving seven vehicles took place between junctions two and three of the…

Less commonly known than the ‘Big Six’ energy suppliers, the Electricity Distribution Networks are the largest providers of electricity to…

Her Majesty’s Revenue and Customs (HM Revenue and Customs or HMRC) is a non-ministerial department of the UK Government responsible for the…

Amazon.com Inc. needs no introduction. A global consumer-tech giant, the largest Internet retailer in the world, the worlds largest…