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The HelpDocs Blog
Insights on Helping Your Customers Succeed
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Customer Service
Jarratt Isted
in
The HelpDocs Blog
Jun 21, 2018
What Hotels Have Taught Me About Customer Support
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144
Jarratt Isted
in
The HelpDocs Blog
Mar 30, 2018
Introducing Our First Guide: Building a Knowledge Base from Scratch
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50
Jarratt Isted
in
The HelpDocs Blog
Nov 22, 2017
Shredding off 25% Support Load to Self-Serve
Here’s how Solvo shredded off a quarter of their support…
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Jarratt Isted
in
The HelpDocs Blog
Sep 6, 2017
Live Chat & Bots: Where Do They Fit In When Interacting With Customers?
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30
Jarratt Isted
in
The HelpDocs Blog
Aug 23, 2017
6 Customer Support Experts Weigh In on How to Stop Your Help Center from Going Stale
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5
Jarratt Isted
in
The HelpDocs Blog
Aug 16, 2017
5 Top-Notch Image Annotation Tools for Your Knowledge Base Articles
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3
Jake Peters
in
The HelpDocs Blog
Apr 28, 2017
How Surprisingly Good Support Wins Us Customers
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47
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Jarratt Isted
in
The HelpDocs Blog
Feb 28, 2017
Moving Past the Ticket Number: Having Conversations with Customers
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4
Jarratt Isted
in
The HelpDocs Blog
Dec 4, 2016
Create Better Knowledge Base Articles by Using the Magic of GIFs
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6
Jake Peters
in
The HelpDocs Blog
Oct 16, 2016
Why Technical Founders Need to Conquer Customer Support
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10