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Helpman
Make Customer Support teams successful while sleeping.
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Helpman Receives FinancesOnline 2017 Great User Experience Award
One of the post-its on my wall tells me everyday to “Make others successful”. I do my best to provide the best customer support service…
Michael Hulet
Feb 23, 2017
10 reasons to create a knowledge base
10 reasons to create a knowledge base
Any SaaS team should rely on a self-serve help center as the place to go for customers facing any issue. When done right, it can pay huge…
Michael Hulet
Nov 2, 2016
Pay-What-You-Want For An Early-Stage SaaS Startup
Pay-What-You-Want For An Early-Stage SaaS Startup
One of the hardest things when you launch a new SaaS is to put a price tag on it. How much is it worth? What’s the standard price in the…
Michael Hulet
Oct 24, 2016
My Daily Routine From 5am To 10pm
My Daily Routine From 5am To 10pm
This is what a classic day looks like. Not all of them are like this. Updated: October 2016.
Michael Hulet
Oct 21, 2016
On my way to Helpman launch
On my way to Helpman launch
Friday night… There are 11 cards left in the “Launch!” column on my Trello board dedicated to Helpman. Most of them are quite small, but…
Michael Hulet
May 20, 2016
I’m a pregnant entrepreneur
I’m a pregnant entrepreneur
There is something that will stay in my mind forever. You can’t remove it. This is entrepreneurship. My mind is busy with projects since…
Michael Hulet
May 11, 2016
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