Helpshift Engineering Blog

Announcing Scyllabackup and Spongeblob

Production Engineering team at Helpshift strongly believes in standing on the shoulders of giants. We leverage tonnes of open source software on a daily basis. Open Source gives us great momentum to build our platform, and modify software to suit our…

SensAI Predict — Building ticket classification service using NLP and ML

By Shyam Shinde

Saving inter-zone transfer costs in EC2 with HAProxy

By Ayush Goyal

TL;DR: We saved tens of thousands of dollars in ec2 inter-zone transfer costs by smartly routing traffic using haproxy.

Tale of Timezones and how FP is the Easy Way

By Moiz Jinia

Business hours check for a global business: The problem statement

Herald — Haproxy load feedback and check agent

By Raghu Udiyar

Today we are excited to to open source Herald — a load feedback and check agent for Haproxy.

Testing business logic using DSLs in Clojure

By Mayank Jain

Background

Testing business logic quickly becomes tricky, as applications grow and scale. Example based unit and integration tests, and exploratory tests become poor…