Helpshift Engineering Blog

Simulating the Passport Seva Kendra using Clojure

Private Python Package Index with Zero Hassle

This blog post is about how we host our own private python package index with…

Announcing Scyllabackup and Spongeblob

Production Engineering team at Helpshift strongly believes in standing on the shoulders of giants. We leverage tonnes of open source software on a daily basis. Open Source gives us great momentum to build our platform, and modify software to suit our…

SensAI Predict — Building ticket classification service using NLP and ML

By Shyam Shinde

Saving inter-zone transfer costs in EC2 with HAProxy

By Ayush Goyal

TL;DR: We saved tens of thousands of dollars in ec2 inter-zone transfer costs by smartly routing traffic using haproxy.

Tale of Timezones and how FP is the Easy Way

By Moiz Jinia

Business hours check for a global business: The problem statement