By Swaroop C H & Divyanshu

Background

Elasticsearch is one of the pillars of the Helpshift platform. We were adding a new feature related to live notifications for new issues, so we decided to use the new…

By Kiran Kulkarni

In analytics we like to track every interaction of a user with the
system. Whenever a user interacts with our system we record an
event. This event usually contains an id which can uniquely
identify the…

By Abhishek Amberkar and Vinayak Hegde

Background

At Helpshift, MongoDB is our primary datastore. Compared to traditional open-source databases such as PostgreSQL and MySQL…

By Rhishikesh Joshi

Background

Mobile applications are becoming ubiquitous in our day to day lives. They are capable of performing a wide range of tasks. They can wake us up…

By Vinayak Hegde

Background

Fifth Elephant (organised by hasgeek) is probably one of the best conferences focussed on Data in India (I am biased though as I am on the Editorial Panel that curates the…

By Mayur Jadhav

Background

We use Clojure extensively at Helpshift. It is our primary language (though we use Go, Python and Erlang as well). We also use Clojure…

By Divyanshu Ranjan, Kapil Reddy & Vinayak Hegde

Background

At Helpshift, we have several customers who file thousands of issues per week. This is a huge…

By Vinayak Hegde

We have a busy next few weeks at Helpshift. In the upcoming few weeks, a bunch of Helpshift team members are attending and speaking at various events in Bangalore. We are attending Pycon India 2014, Functional Conf…