Hootsuite Engineering

Handling the Complexity of External Systems

How do you alleviate user pain points when the source of…

What happens when you burst your bubble, even if only for a few weeks

Emotional Resonance, Lottie, and the Hootsuite Delight System

The Hootsuite Mindset

Curious about what it means to be “lean,” I picked up The Lean Mindset by Mary and Tom Poppendieck to read about the…

Fresh graduate to Senior Engineer in 27 months

Before jumping to conclusions, be informed that the title of this article is…

Evolving the Hootsuite Help Center

In the past year, Hootsuite has grown significantly, which has necessitated strategic changes…

Recursively Merging JSONB in PostgreSQL

How the Impact team at Hootsuite uses a custom PostgreSQL…

The missing testing abstraction

I’m sure we can all agree that writing good tests is not always easy. There are many reasons for that…

The Case for Metrics In Jenkins

At Hootsuite, we know that we run up to 3000 Jenkins jobs per weekday. On weekends, it drops all the way…

Five Key Steps We Took to Achieve FedRAMP Authorized Designation

Automating Ow.ly Abuse Responses

Authors: Faheem Khan, Mahdi Fadaee and Cuneyt Karul

Introduction

Suggesting Social Media Posts Using Collaborative Filtering

The Magic of Consumer Driven Contract Tests

Learn about the power of consumer driven contract tests!

Hot-reloading on a dockerized flask app

At Hootsuite, my team was working with a dockerized flask app. Because we hadn’t set up…

Using GitOps + ArgoCD To Ship Kubernetes Changes Faster at Hootsuite

Building an Accessible Product

Accessibility’s a hot topic, and everyone’s pushing to make their…

Automating boilerplate generation with a CLI

At Hootsuite, we run a lot of AB tests. These tests…

The Suggested Reply Feature

The Machine Learning team at Hootsuite released the Suggested Reply to a small number of our customers (~200)…

Inbox: Powering our Front-End through a Data-Driven Model

React Re-render Optimization

Composer is a feature that Hootsuite supports allowing users to create and publish messages to social media…

Thresholding Our Smart Social Response Machine Learning Model

Migrating a codebase to React 16: some takeaways

My Experiences with A/B Testing

Introduction