Australia is about to get less religious.

The Australia Census changed the design of the religion…

A Japanese ATM and a tiny lesson in design research.

My buddy Clinton who lives in Tokyo just sent me this:

Australia’s senate voting reforms are the first step to designing back democracy.

***At the last federal election I wrote a post about why the senate ballot in Australia is broken. I’ve re-mixed it here to provide comment on the recent reforms to the senate voting…

Nudges, Water Consumption and a Utility Bill

Behavioral interventions should form part of reducing…

What a Greyhound bus driver taught me about making people happy

The making of an epic customer…

Want to win big?

Don’t play the game.

Change it.

The enduring lesson from a 90s NFL team on radical innovation.

Coffee, Technology & Service Innovation

So this week I am working in the Melbourne CBD near a little coffee shop called Cup of Truth.

It’s a tiny little joint in the alcove of an underground pedestrian walkway connecting to Flinders Street Station.

Good MVP v Bad MVP

A good MVP is when you think you want pants so you release shorts; not full coverage but you cover the important parts.

Religious by Default

The effect of a default on religious education.

Want to kill cash?

It’s all about habits and bridges.