First 30 days with the new Jabra Evolve 75e headset (with SfB, Teams and iPhone)

Microsoft Teams — Building the financial business case.

Microsoft Teams — The WAVE is coming…time to grab your surfboard!

Microsoft Phone System 101

The Microsoft Phone System wave is building momentum and it’s great to see the adoption and new clients signing…

Microsoft Phone System — Canadian Style (now Generally Available — May 1, 2018)

Email — the ultimate time suck and productivity drain (when not managed correctly) and why “email governance” is…

Working from home — from someone who loves to work in an office (and how my opinion has changed since becoming a dad)

Over the last 12 years I’ve worked in 3 different Arkadin offices (Toronto, New York and Atlanta) and have been fortunate enough…

The Importance of User Personas

Planning for Successful Technology Deployments

Skype/Teams Native Contact Center

Anywhere365 is the largest native and certified Lync, Skype for Business and Teams Unified Contact…

“Can you hear me now?”

If you read the title of this story and cringed; congratulations! You also appreciate the importance of good quality…