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intercom-rad
Stories from the Research, Analytics & Data Science (RAD) team at Intercom. We’re on a mission to drive effective, evidence-based decision making through research and data science.
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Stories from the Research, Analytics & Data Science (RAD) team at Intercom. We’re on a mission to drive effective, evidence-based decision making through research and data science.

Editors
Go to the profile of Karen Church
Karen Church
Head of Research, Analytics & Data Science @intercom. Ex-scientist @YahooLabs @telefonica. Love Data, HCI, Wine & Crafts. Big foodie. Founder @herplusdata
Go to the profile of Nick Odlum
Nick Odlum
Go to the profile of Louis Ryan
Louis Ryan
Writers
Go to the profile of Wal McConnell
Wal McConnell
Analytics at Intercom
Go to the profile of Jennifer Murphy
Jennifer Murphy
Senior Product Researcher @ Intercom
Go to the profile of Sam Torsney
Sam Torsney
Data Scientist | RAD@Intercom
Go to the profile of Cormac O'Dwyer
Cormac O'Dwyer
Senior Product Researcher @ Intercom
Go to the profile of Julianne Heller
Julianne Heller
Go to the profile of Pragun Bhutani
Pragun Bhutani
Modern Data Stack, Data Engineering Consultant and Founder @ https://delta4.tech