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AWS

Richard Yao in IPG Media Lab

Dec 7, 2017

Fast Forward: Everything Brands Should Know From Amazon’s 2017 AWS re:Invent

New Alexa capabilities; Advanced cloud AI services, AR/VR creation tools; and more from last week’s AWS re:Invent event

Amazon Launches New “Amazon Connect” Service To Transform Call Centers With A.I.

What Happened
Amazon has launched a new service on its Amazon Web Services (AWS) platform that aims to leverages its AI smarts to transform call centers. The new service, dubbed Amazon…