Why do Chinese car buyers hate new car smell?

The most often reported problem by vehicle owners in our 2017 China Initial Quality Study is the car’s interior smell or odor. Why is that the case?

A summer internship that’s ranked highest in satisfaction — at J.D. Power!

Auto Revolution: Why Don’t Electric Vehicles Appeal to Generation Z?

Bank of America becomes the first company to achieve J.D. Power Mobile App Certification

Auto Revolution: Will Automated Vehicles Make Ride-Hailing Profitable?

Insights from Kristin Kolodge at the Future of the Automobile Conference

EV Offerings are on the Rise — Will Consumers Buy Them?

Auto Revolution: Automated Parking — Waiting for the Breakthrough

CX Weekly: Millennials tell us five things they expect from their favorite brands

5 Reasons Why You Need To Be At 2017 #JDPowerAMR