NOTE: This piece was originally published on knightlab.northwestern.edu.

In April, Washington Post announced that it had set a new single-month traffic record…

Originally published on knightlab.northwestern.edu.

My career has been blessed with many mentors, but few have had a more profound…

Originally published on knightlab.northwestern.edu. The following was the first in our original Q&A series, inspired by the theory ‘Hire humans. Not skills. Not roles.’ We began with a technologist who, in part, also…

For those of us who aren’t retail executives or addicted to Amazon’s Prime service, Bloomberg’s story on last-minute holiday shopping…

Originally published on knightlab.northwestern.edu.

In many ways, Clay Johnson is a force of nature. He is best known as the co-founder of Blue…

Originally published on knightlab.northwestern.edu.

In our profile series, we often ask the question:

Originally published on knightlab.northwestern.edu.

I want to be Karen McGrane when I grow up, and you should want to be her too. For more than fifteen years she…