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Kapiche
Kapiche is a text analytics solution that allows quickly understand what their customers think about their company — in their own words — from NPS®, CSAT, customer survey and product review data.
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The New Pricing Model for Kapiche
The New Pricing Model for Kapiche
Here’s what affects you, as an existing or future user of Kapiche:
Josh Winters
Apr 10, 2018
Product Update — April 9th
Product Update — April 9th
This update brings two new highly requested features and a big performance increase in sentiment processing speed.
Josh Winters
Apr 8, 2018
Product Update — March 13th
Product Update — March 13th
Qualtrics integration is finally here! This update also brings a couple of bug fixes and new stopword lists for Spanish and Indonesian.
Chris Doran
Mar 12, 2018
SaaStr Annual 2018 Recap
SaaStr Annual 2018 Recap
I was lucky enough to attend SaaStr Annual on behalf of Kapiche thanks to the generosity of Black Sheep Capital and Full Circle VC. It was…
Ryan Stuart
Mar 6, 2018
Why Understanding Voice of the Customer is Critical for Your Business Success
Why Understanding Voice of the Customer is Critical for Your Business Success
Are you trying to figure out how to make your company more customer focused? Maybe it’s time to take a look a Voice of the Customer (VoC)…
Ryan Stuart
Feb 26, 2018
What is Customer Empathy and Why Is It Important?
What is Customer Empathy and Why Is It Important?
Empathy is defined as the ability to understand and share the feelings of another person. We feel empathy when putting ourselves in someone…
Ryan Stuart
Feb 21, 2018
Product Update — February 2nd
Product Update — February 2nd
This update brings multi-segment filtering, a handful of improvements, and the beginnings of some exciting new features around NPS-specific…
Josh Winters
Feb 1, 2018
The Kapiche Journey
The Kapiche Journey
Who are Kapiche and what are we trying to achieve? Read on to find out about the journey we are on.
Ryan Stuart
Jan 31, 2018
Product Update — December 21st
Product Update — December 21st
December brings one of the biggest product updates to Kapiche so far. We’ve updated the Storyboard, introduced a better Project workflow…
Josh Winters
Dec 20, 2017
Product Updates — September 25th
Product Updates — September 25th
A new month means a new round of Kapiche Product Updates designed to make Kapiche easier and more powerful. This month, there is a focus on…
Ryan Stuart
Sep 24, 2017
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